Shipping policy
Shipping Policy
At BEHROXIS, we aim to deliver your orders quickly and safely across the United Arab Emirates (UAE). Please review our shipping policy below.
Shipping Locations
We deliver across all major cities in the UAE, including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
- Al Ain
- And other UAE areas
Order Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped on public holidays. During high demand, processing time may take longer, and customers will be notified.
Estimated Delivery Time
🚚 2–5 business days (depending on location and courier service)
Delivery time may vary due to:
- Remote areas
- Courier delays
- Weather conditions
- UAE public holidays
Shipping Charges
Shipping charges are calculated at checkout unless stated otherwise.
We may offer Free Shipping promotions on selected products or orders, which will be clearly mentioned on the website.
Cash on Delivery (COD)
If Cash on Delivery is available, it will be shown at checkout.
Customers must ensure:
- Correct phone number
- Availability to receive the parcel
If an order is refused without reason, BEHROXIS may restrict future COD orders.
Order Tracking
Once your order is shipped, tracking details may be shared via email or WhatsApp (if available).
Incorrect Address / Failed Delivery
Customers are responsible for providing the correct shipping address and contact details.
If delivery fails due to incorrect information or customer unavailability:
- Delivery may be delayed
- Additional charges may apply
Damaged or Missing Items
If your parcel arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photos/video evidence for quick support.
Delivery Delays
BEHROXIS is not responsible for delays caused by:
- Courier service delays
- Weather conditions
- Public holidays
- Incorrect customer information
Contact Us
For shipping-related queries, contact us: